/* ============================================================
   Bright Otter Home Services, BND comp build (2026-09-03)
   Pattern: owl (human "we actually answer" callout + text-a-photo
   secondary CTA + productized named packages), re-expressed in the
   Bright Otter kit palette with Ollie as a working element and a
   water/wave motif as the section language. No reviews exist yet,
   so trust is insured / eco / equipment / local, never stars.
   Type: Kanit (display, echoes the logo's slanted heavy sans) +
   Figtree (body).
   ============================================================ */

:root{
  --navy:#031D3D;
  --navy-2:#082D5B;
  --navy-3:#0F3F7A;
  --navy-deep:#02142B;
  --aqua:#09C8EE;
  --aqua-deep:#0797B5;
  --aqua-soft:#CDF2FB;
  --ice:#EEFBFF;
  --ice-2:#DDF3FA;
  --paper:#FFFFFF;
  --copper:#F28B32;
  --copper-deep:#C4620F;
  --copper-soft:#FFE7D2;
  --ink:#0E1A2B;
  --muted:#4E5D70;
  --line:rgba(3,29,61,.12);
  --shadow-sm:0 2px 8px rgba(3,29,61,.10);
  --shadow-md:0 10px 30px rgba(3,29,61,.14);
  --shadow-lg:0 20px 50px rgba(3,29,61,.26);
  --radius:20px;
  --radius-sm:14px;
  --gutter:clamp(20px, 4vw, 48px);
  --maxw:1220px;
  --font-display:"Kanit", "Arial Narrow", sans-serif;
  --font-body:"Figtree", "Segoe UI", sans-serif;
}

*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth;overflow-x:clip}
html.drawer-open, html.drawer-open body{overflow:hidden}
body{
  font-family:var(--font-body);font-size:16.5px;line-height:1.65;color:var(--ink);
  background:var(--paper);-webkit-font-smoothing:antialiased;
}
img{max-width:100%;display:block}
a{color:var(--aqua-deep);text-decoration:none}
ul{list-style:none}
strong{font-weight:700}

.container{width:100%;max-width:var(--maxw);margin-inline:auto;padding-inline:var(--gutter)}

h1,h2,h3,h4,.display{font-family:var(--font-display);line-height:1.08;color:var(--navy);font-weight:700}

.section{padding:clamp(56px, 8vw, 96px) 0;position:relative}
.section--ice{background:var(--ice)}
.section--navy{background:var(--navy);color:#E3F4FA}
.section--navy h2,.section--navy h3{color:#fff}
.section--tight{padding-top:clamp(36px,5vw,56px)}

.label{
  display:inline-flex;align-items:center;gap:9px;
  font-size:12.5px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;
  color:var(--aqua-deep);margin-bottom:14px;
}
.label::before{
  content:"";width:14px;height:18px;flex-shrink:0;
  background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 30'%3E%3Cpath fill='%2309C8EE' d='M12 1C8 9 3 14 3 19.5a9 9 0 0 0 18 0C21 14 16 9 12 1z'/%3E%3C/svg%3E") center/contain no-repeat;
}
.section--navy .label{color:var(--aqua)}
.center{text-align:center}
.center .label{justify-content:center}
.center .lede{margin-inline:auto}

.h2{font-size:clamp(30px, 4.3vw, 46px);font-weight:800;margin-bottom:16px;letter-spacing:-.005em;text-transform:uppercase;line-height:1.02}
.h2 em{font-style:normal;color:var(--aqua-deep)}
.section--navy .h2 em{color:var(--aqua)}
.lede{font-size:clamp(16px, 2vw, 19px);color:var(--muted);max-width:680px}
.section--navy .lede{color:#B9D7E3}

/* ---------- wave dividers (the water motif) ---------- */
.wave{display:block;width:100%;height:clamp(34px,5vw,64px);line-height:0;position:relative;z-index:2}
.wave svg{width:100%;height:100%;display:block}
.wave.bg-navy{background:var(--navy)} .wave.bg-ice{background:var(--ice)} .wave.bg-paper{background:var(--paper)} .wave.bg-navy2{background:var(--navy-2)}
.wave.fill-navy path{fill:var(--navy)} .wave.fill-ice path{fill:var(--ice)} .wave.fill-paper path{fill:var(--paper)} .wave.fill-navy2 path{fill:var(--navy-2)}

/* ---------- buttons ---------- */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  font-family:var(--font-display);font-weight:700;letter-spacing:.05em;text-transform:uppercase;
  font-size:15.5px;line-height:1;border-radius:var(--radius-sm);border:none;cursor:pointer;
  padding:19px 28px;transition:transform .18s ease, box-shadow .18s ease, background .18s ease;
  white-space:nowrap;
}
.btn:hover{transform:translateY(-2px)}
.btn--copper{background:var(--copper);color:var(--navy-deep);box-shadow:0 5px 0 var(--copper-deep), var(--shadow-md)}
.btn--copper:hover{background:#FFA052;box-shadow:0 7px 0 var(--copper-deep), var(--shadow-lg)}
.btn--white{background:#fff;color:var(--navy);box-shadow:0 5px 0 var(--ice-2), var(--shadow-md)}
.btn--white:hover{background:var(--ice);box-shadow:0 7px 0 var(--ice-2), var(--shadow-lg)}
.btn--navy{background:var(--navy);color:#fff;box-shadow:0 5px 0 var(--navy-deep), var(--shadow-md)}
.btn--navy:hover{background:var(--navy-3);box-shadow:0 7px 0 var(--navy-deep), var(--shadow-lg)}
.btn--aqua{background:var(--aqua);color:var(--navy-deep);box-shadow:0 5px 0 var(--aqua-deep), var(--shadow-md)}
.btn--aqua:hover{box-shadow:0 7px 0 var(--aqua-deep), var(--shadow-lg)}
.btn svg{flex-shrink:0}

/* ---------- utility bar ---------- */
.utility{background:var(--navy-deep);color:#C9E4EE;font-size:13.5px;padding:9px 0;position:relative;z-index:60}
.utility .container{display:flex;justify-content:space-between;align-items:center;gap:16px}
.utility strong{color:#fff;font-weight:700}
.utility .util-right{display:flex;gap:20px;align-items:center;white-space:nowrap}
.utility .util-right a{color:var(--aqua);font-weight:700}
.utility .dot{width:6px;height:6px;border-radius:50%;background:var(--aqua);display:inline-block;margin:0 6px 2px 0}

/* ---------- header ---------- */
.header{position:sticky;top:0;z-index:50;background:var(--paper);box-shadow:var(--shadow-sm);border-bottom:4px solid var(--aqua)}
.header .container{display:flex;align-items:center;justify-content:space-between;gap:20px;padding-block:12px}
.brand{display:flex;align-items:center;flex-shrink:0}
.brand img{width:196px;height:auto}

.nav{display:flex;align-items:center;gap:0}
.nav > li{position:relative}
.nav > li > a{
  display:block;padding:12px 11px;font-weight:700;font-size:14.5px;color:var(--navy);
  border-radius:10px;transition:background .15s;white-space:nowrap;
}
.nav > li > a:hover{background:var(--ice-2)}
.nav .caret{font-size:9px;opacity:.55;margin-left:4px}
.dropdown{
  position:absolute;top:100%;left:0;min-width:250px;
  background:#fff;border-radius:16px;box-shadow:var(--shadow-lg);
  padding:10px;opacity:0;visibility:hidden;transform:translateY(8px);
  transition:all .18s ease;z-index:70;border-top:4px solid var(--aqua);
}
.nav > li:hover .dropdown, .nav > li:focus-within .dropdown{opacity:1;visibility:visible;transform:translateY(0)}
.dropdown a{display:block;padding:10px 14px;border-radius:10px;color:var(--ink);font-weight:600;font-size:14.5px}
.dropdown a:hover{background:var(--ice);color:var(--aqua-deep)}
.dropdown a small{display:block;font-size:12px;color:var(--muted);font-weight:500}

.header-cta{display:flex;align-items:center;gap:12px;flex-shrink:0}
.header-phone{text-align:right;line-height:1.2}
.header-phone .hp-label{font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);font-weight:800}
.header-phone a{font-family:var(--font-display);font-weight:700;font-size:21px;color:var(--navy)}
.header .btn{padding:14px 18px;font-size:14px}

.hamburger{display:none;background:none;border:none;cursor:pointer;padding:10px;flex-direction:column;gap:5px;z-index:90}
.hamburger span{width:26px;height:3px;background:var(--navy);border-radius:2px;transition:all .25s}

/* ---------- mobile drawer ---------- */
.scrim{position:fixed;inset:0;background:rgba(2,20,43,.62);backdrop-filter:blur(2px);opacity:0;visibility:hidden;transition:all .25s;z-index:80}
.scrim.open{opacity:1;visibility:visible}
.drawer{
  position:fixed;top:0;right:0;height:100dvh;width:min(400px,92vw);
  background:var(--ice);z-index:85;display:flex;flex-direction:column;
  transform:translateX(105%);transition:transform .3s cubic-bezier(.22,.8,.3,1), visibility 0s .3s;
  box-shadow:var(--shadow-lg);visibility:hidden;
}
.drawer.open{transform:translateX(0);visibility:visible;transition:transform .3s cubic-bezier(.22,.8,.3,1), visibility 0s}
.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:var(--navy)}
.drawer-head img{width:160px}
.dh-brand{display:flex;flex-direction:column;gap:6px}
.dh-tag{font-size:10px;letter-spacing:.09em;text-transform:uppercase;color:var(--aqua);font-weight:800;white-space:nowrap}
.drawer-close{background:var(--aqua);border:none;color:var(--navy-deep);width:40px;height:40px;border-radius:50%;font-size:18px;cursor:pointer;font-weight:700;line-height:1}
.drawer-nav{flex:1;overflow-y:auto;padding:10px 8px 0;display:flex;flex-direction:column}
.drawer-ollie{margin-top:auto;align-self:flex-end;padding:14px 10px 0;pointer-events:none}
.drawer-ollie img{width:118px;filter:drop-shadow(0 8px 16px rgba(3,29,61,.3))}
.drawer-nav .d-item{border-bottom:1px solid var(--line)}
.drawer-nav .d-item > a, .drawer-nav .d-toggle{
  display:flex;justify-content:space-between;align-items:center;width:100%;
  padding:15px 16px;font-weight:700;font-size:16.5px;color:var(--navy);
  background:none;border:none;cursor:pointer;font-family:var(--font-body);text-align:left;
}
.drawer-nav .d-toggle .dt-caret{transition:transform .22s;font-size:11px;color:var(--aqua-deep)}
.d-item.open .d-toggle .dt-caret{transform:rotate(180deg)}
.d-panel{max-height:0;overflow:hidden;transition:max-height .28s ease}
.d-panel a{display:flex;align-items:center;gap:10px;padding:10px 16px 10px 20px;font-weight:600;color:var(--navy);font-size:15px}
.d-panel a::before{content:"";width:9px;height:12px;flex-shrink:0;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 30'%3E%3Cpath fill='%2309C8EE' d='M12 1C8 9 3 14 3 19.5a9 9 0 0 0 18 0C21 14 16 9 12 1z'/%3E%3C/svg%3E") center/contain no-repeat}
.drawer-foot{padding:14px 16px calc(14px + env(safe-area-inset-bottom));background:var(--navy-2);display:grid;gap:10px}
.drawer-foot .btn{width:100%}
.df-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.df-row .btn{padding:15px 8px;font-size:13.5px;gap:7px}
.drawer-social{display:flex;justify-content:center;gap:10px}
.drawer-social a{width:34px;height:34px;border-radius:50%;background:rgba(255,255,255,.1);display:flex;align-items:center;justify-content:center;color:#E3F4FA}
.drawer-call{display:flex;align-items:center;justify-content:center;gap:10px;font-family:var(--font-display);font-size:23px;font-weight:700;color:#fff;padding:2px 0}
.drawer-note{text-align:center;font-size:12.5px;color:#9FC6D6;line-height:1.4}

/* ---------- hero ---------- */
.hero{position:relative;background:var(--navy);color:#fff;overflow:hidden}
.hero-bg{position:absolute;inset:0;background:url("img/homepage/homepage-hero-soft-wash-wide.webp") 62% 45%/cover no-repeat}
.hero-bg::after{
  content:"";position:absolute;inset:0;
  background:
    linear-gradient(180deg, rgba(3,29,61,.25) 0%, rgba(3,29,61,0) 30%, rgba(3,29,61,.55) 100%),
    linear-gradient(98deg, rgba(3,29,61,.96) 0%, rgba(3,29,61,.90) 30%, rgba(3,29,61,.55) 58%, rgba(3,29,61,.35) 78%, rgba(3,29,61,.62) 100%);
}
.hero .container{
  position:relative;z-index:2;
  display:grid;grid-template-columns:1.18fr .82fr;gap:clamp(28px,5vw,64px);
  align-items:center;padding-block:clamp(56px, 7vw, 92px) clamp(64px, 8vw, 110px);
}
.hero h1{font-family:var(--font-body);font-size:13px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;color:var(--aqua);margin-bottom:16px;line-height:1.5}
.hero .hero-h2, .page-hero .hero-h2{
  font-family:var(--font-display);font-style:italic;font-weight:800;text-transform:uppercase;
  font-size:clamp(42px, 6.2vw, 78px);color:var(--ice);line-height:.98;margin-bottom:20px;letter-spacing:-.005em;
}
.hero .hero-h2 em, .page-hero .hero-h2 em{font-style:italic;color:var(--aqua)}
.hero-sub{font-size:clamp(16px,2vw,19.5px);color:#D9EEF6;max-width:600px;margin-bottom:30px}
.hero-ctas{display:flex;gap:14px;flex-wrap:wrap;align-items:center}
.hero-proof{display:flex;gap:10px 22px;margin-top:30px;flex-wrap:wrap}
.hero-proof .hp-item{display:flex;align-items:center;gap:9px;font-size:14px;font-weight:700;color:#E3F4FA}
.hero-proof .hp-item svg{flex-shrink:0}

/* "a real person answers" callout (owl pattern) */
.answer-card{
  position:relative;background:var(--ice);border-radius:var(--radius);box-shadow:var(--shadow-lg);
  padding:26px;color:var(--ink);overflow:hidden;
}
.answer-card::before{content:"";position:absolute;top:0;left:0;right:0;height:6px;background:var(--aqua)}
.ac-head{display:flex;gap:14px;align-items:center;margin-bottom:18px}
.ac-head img{width:58px;height:auto;flex-shrink:0;filter:drop-shadow(0 4px 8px rgba(3,29,61,.25))}
.ac-quote{font-family:var(--font-display);font-weight:700;font-size:19px;color:var(--navy);line-height:1.15}
.ac-sub{font-size:13px;color:var(--muted);margin-top:3px;font-weight:600}
.answer-card .btn{width:100%}
.ac-or{text-align:center;font-size:12px;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.1em;margin:10px 0;display:flex;align-items:center;gap:12px}
.ac-or::before,.ac-or::after{content:"";flex:1;height:1px;background:var(--line)}
.ac-micro{text-align:center;font-size:12.5px;color:var(--muted);margin-top:12px}
.ac-micro strong{color:var(--navy)}

/* Ollie pointing at the card, desktop only */
.ollie-point{
  position:absolute;z-index:3;display:none;
  left:calc(50% - 4px);bottom:4px;width:clamp(150px,14vw,205px);
  filter:drop-shadow(0 16px 26px rgba(0,0,0,.42));
}
@media(min-width:1181px){.ollie-point{display:block}.hero .hero-proof{max-width:500px}}

.hero-wave{position:absolute;left:0;right:0;bottom:-1px;z-index:2;height:clamp(34px,5vw,64px);line-height:0}
.hero-wave svg{width:100%;height:100%;display:block}
.hero-wave path{fill:var(--ice)}

/* ---------- trust bar (no stars: nothing to show yet, honestly) ---------- */
.trustbar{background:var(--ice);padding:22px 0 30px}
.trustbar .container{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:nowrap}
.trust-item{display:flex;align-items:center;gap:11px;white-space:nowrap}
.trust-item .ti-icon{
  width:46px;height:46px;border-radius:14px;background:#fff;box-shadow:var(--shadow-sm);
  display:flex;align-items:center;justify-content:center;flex-shrink:0;
}
.trust-item .ti-txt{line-height:1.22}
.trust-item .ti-txt strong{display:block;font-size:15px;color:var(--navy);font-family:var(--font-display)}
.trust-item .ti-txt span{font-size:12.5px;color:var(--muted)}

/* ---------- "what's that on your house" symptom cards ---------- */
.sym-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:40px}
.sym-card{
  background:#fff;border-radius:var(--radius);padding:24px 24px 22px;box-shadow:var(--shadow-sm);
  border-left:6px solid var(--copper);cursor:pointer;transition:transform .2s ease, box-shadow .2s ease;
  display:flex;flex-direction:column;gap:8px;text-align:left;font-family:var(--font-body);border-top:none;border-right:none;border-bottom:none;
}
.sym-card:hover{transform:translateY(-5px);box-shadow:var(--shadow-lg)}
.sym-card h3{font-size:19.5px;line-height:1.15}
.sym-card p{font-size:14.6px;color:var(--muted);flex:1}
.sym-where{font-size:12px;font-weight:800;letter-spacing:.1em;text-transform:uppercase;color:var(--copper-deep)}
.sym-fix{
  display:inline-flex;align-items:center;gap:8px;margin-top:6px;align-self:flex-start;
  background:var(--ice);color:var(--navy);border-radius:999px;padding:8px 14px;font-weight:800;font-size:13px;
}
.sym-fix b{color:var(--aqua-deep)}
.sym-card:hover .sym-fix{background:var(--aqua-soft)}
.sym-note{margin-top:26px;font-size:14.5px;color:var(--muted);display:flex;gap:10px;align-items:flex-start}
.sym-note svg{flex-shrink:0;margin-top:2px}

/* ---------- services ---------- */
.svc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:24px;margin-top:40px}
.svc-card{
  background:#fff;border-radius:var(--radius);overflow:visible;box-shadow:var(--shadow-sm);
  transition:transform .22s ease, box-shadow .22s ease;display:flex;flex-direction:column;position:relative;
}
.svc-card:hover{transform:translateY(-6px);box-shadow:var(--shadow-lg)}
.svc-media{position:relative;border-radius:var(--radius) var(--radius) 0 0;overflow:hidden}
.svc-media img{height:200px;width:100%;object-fit:cover;transition:transform .35s ease}
.svc-card:hover .svc-media img{transform:scale(1.04)}
.svc-media .svc-ollie{position:absolute;right:14px;bottom:-26px;width:96px;height:auto;object-fit:contain;z-index:2;filter:drop-shadow(0 8px 14px rgba(3,29,61,.35));pointer-events:none}
.svc-tag{position:absolute;left:14px;top:14px;background:var(--copper);color:var(--navy-deep);font-weight:800;font-size:11.5px;letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:6px 12px}
.svc-tag--aqua{background:var(--aqua)}
.svc-body{padding:24px 24px 24px;flex:1;display:flex;flex-direction:column}
.svc-body h3{font-size:22px;margin-bottom:8px;padding-right:80px}
.svc-body p{font-size:14.8px;color:var(--muted);flex:1}
.svc-link{margin-top:14px;font-weight:800;font-size:13px;letter-spacing:.06em;text-transform:uppercase;color:var(--aqua-deep);display:inline-flex;align-items:center;gap:7px}
.svc-card:hover .svc-link{color:var(--navy)}

/* ---------- season planner ---------- */
.season-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:40px}
.season-col{
  background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.12);border-radius:var(--radius);
  padding:26px 22px 24px;position:relative;
}
.season-col.is-now{background:var(--ice);color:var(--ink);border-color:transparent;box-shadow:var(--shadow-lg);transform:translateY(-6px)}
.season-col .s-name{font-family:var(--font-display);font-weight:800;font-size:26px;text-transform:uppercase;color:#fff;line-height:1}
.season-col.is-now .s-name{color:var(--navy)}
.season-col .s-months{font-size:12.5px;letter-spacing:.1em;text-transform:uppercase;font-weight:800;color:var(--aqua);margin:6px 0 16px}
.season-col.is-now .s-months{color:var(--copper-deep)}
.season-col ul{display:grid;gap:9px}
.season-col li{display:flex;gap:9px;align-items:flex-start;font-size:15px;font-weight:600;color:#DCEFF6}
.season-col.is-now li{color:var(--ink)}
.season-col li svg{flex-shrink:0;margin-top:4px}
.s-now-pill{position:absolute;top:-14px;left:22px;background:var(--copper);color:var(--navy-deep);font-weight:800;font-size:11.5px;letter-spacing:.1em;text-transform:uppercase;border-radius:999px;padding:7px 14px;box-shadow:0 4px 0 var(--copper-deep)}
.season-col .s-cta{margin-top:18px;display:inline-flex;font-weight:800;font-size:13px;letter-spacing:.06em;text-transform:uppercase;color:var(--aqua)}
.season-col.is-now .s-cta{color:var(--copper-deep)}

/* ---------- packages (owl productized system) ---------- */
.pkg-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px;margin-top:40px;align-items:stretch}
.pkg-card{
  background:#fff;border-radius:var(--radius);padding:30px 26px 26px;box-shadow:var(--shadow-sm);position:relative;
  display:flex;flex-direction:column;
}
.pkg-card::before{content:"";position:absolute;top:0;left:22px;right:22px;height:6px;background:var(--aqua);border-radius:0 0 6px 6px}
.pkg-card.is-featured{box-shadow:var(--shadow-lg)}
.pkg-card.is-featured::before{background:var(--copper)}
.pkg-ribbon{position:absolute;top:-16px;right:20px;background:var(--copper);color:var(--navy-deep);font-weight:800;font-size:11.5px;letter-spacing:.1em;text-transform:uppercase;border-radius:999px;padding:7px 14px;box-shadow:0 4px 0 var(--copper-deep)}
.pkg-kicker{font-size:12px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--aqua-deep);margin-bottom:6px}
.pkg-card h3{font-size:27px;line-height:1.02;margin-bottom:10px;text-transform:uppercase;font-weight:800}
.pkg-best{font-size:14.5px;color:var(--muted);margin-bottom:18px}
.pkg-list{display:grid;gap:10px;margin-bottom:18px;flex:1}
.pkg-list li{display:flex;gap:10px;align-items:flex-start;font-size:15px;font-weight:600}
.pkg-list li svg{flex-shrink:0;margin-top:3px}
.pkg-add{background:var(--ice);border-radius:12px;padding:12px 14px;font-size:13.5px;color:var(--navy);margin-bottom:18px}
.pkg-add strong{color:var(--copper-deep)}
.pkg-card .btn{width:100%}
.pkg-note{margin-top:26px;text-align:center;font-size:14.5px;color:var(--muted)}

/* ---------- process (water-drop step numbers) ---------- */
.process{display:grid;grid-template-columns:repeat(4,1fr);gap:22px;margin-top:44px}
.step{background:#fff;border-radius:var(--radius);padding:30px 24px 26px;box-shadow:var(--shadow-sm);position:relative}
.step .step-num{
  width:54px;height:54px;background:var(--aqua);color:var(--navy-deep);
  border-radius:50% 50% 50% 0;transform:rotate(-45deg);
  display:flex;align-items:center;justify-content:center;margin:0 0 20px 6px;
  box-shadow:0 5px 0 var(--aqua-deep);
}
.step .step-num span{transform:rotate(45deg);font-family:var(--font-display);font-weight:800;font-size:23px}
.step h3{font-size:19.5px;margin-bottom:8px}
.step p{font-size:14.4px;color:var(--muted)}

/* ---------- split sections ---------- */
.split{display:grid;grid-template-columns:1fr 1fr;gap:clamp(32px,5vw,64px);align-items:center}
.split-media{position:relative}
.split-media img{border-radius:var(--radius);box-shadow:var(--shadow-md);width:100%;height:460px;object-fit:cover}
.split-media .ollie-float{position:absolute;right:-14px;bottom:-22px;width:170px;height:auto;object-fit:contain;border-radius:0;box-shadow:none;filter:drop-shadow(0 12px 22px rgba(3,29,61,.4))}
.checks{display:grid;gap:12px;margin:22px 0 28px}
.checks li{display:flex;gap:12px;align-items:flex-start;font-weight:600}
.checks li svg{flex-shrink:0;margin-top:3px}
.section--navy .checks li{color:#E3F4FA}

/* photo placeholder for real owner shots (honest, labeled) */
.ph-owner{
  border:2px dashed rgba(9,200,238,.6);border-radius:var(--radius);background:rgba(9,200,238,.06);
  min-height:300px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;
  text-align:center;padding:28px;color:var(--navy);
}
.ph-owner strong{font-family:var(--font-display);font-size:19px}
.ph-owner span{font-size:13.5px;color:var(--muted);max-width:320px}

/* ---------- referral band ---------- */
.refer .container{display:grid;grid-template-columns:1.1fr .9fr;gap:clamp(28px,5vw,64px);align-items:center}
.refer-card{
  background:var(--ice);color:var(--ink);border-radius:var(--radius);padding:30px;box-shadow:var(--shadow-lg);
  position:relative;overflow:hidden;
}
.refer-card::before{content:"";position:absolute;top:0;left:0;right:0;height:6px;background:var(--copper)}
.refer-card h3{font-size:24px;margin-bottom:10px;text-transform:uppercase;font-weight:800}
.refer-card p{font-size:15px;color:var(--muted);margin-bottom:18px}
.refer-card .btn{width:100%}
.refer-card .ph-inline{margin-top:14px;font-size:12.5px;color:var(--muted);text-align:center}

/* ---------- commercial teaser ---------- */
.mini-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:26px}
.mini-card{position:relative;border-radius:var(--radius-sm);overflow:hidden;box-shadow:var(--shadow-sm)}
.mini-card img{height:170px;width:100%;object-fit:cover}
.mini-card span{position:absolute;left:0;right:0;bottom:0;padding:30px 14px 12px;background:linear-gradient(transparent, rgba(3,29,61,.9));color:#fff;font-family:var(--font-display);font-weight:700;font-size:15.5px}

/* ---------- quote form ---------- */
.form-section .split{align-items:flex-start}
.form-points{display:grid;gap:18px;margin-top:26px}
.form-point{display:flex;gap:14px;align-items:flex-start}
.form-point .fp-ic{width:46px;height:46px;border-radius:14px;background:rgba(9,200,238,.16);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.form-point strong{display:block;color:#fff;font-size:16px;font-family:var(--font-display)}
.form-point span{font-size:14px;color:#A9CBD9}
.quote-card{background:#fff;border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:28px;color:var(--ink);position:relative;overflow:hidden}
.quote-card::before{content:"";position:absolute;top:0;left:0;right:0;height:6px;background:var(--copper)}
.quote-card h3, .section--navy .quote-card h3{font-size:24px;margin-bottom:4px;text-transform:uppercase;font-weight:800;color:var(--navy)}
.quote-card .qc-sub{font-size:14px;color:var(--muted);margin-bottom:18px}
.quote-card form{display:grid;gap:12px}
.qc-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.quote-card input, .quote-card select, .quote-card textarea{
  width:100%;padding:14px 16px;border:1.5px solid var(--line);border-radius:12px;
  font-family:var(--font-body);font-size:15.5px;background:#fff;color:var(--ink);
}
.quote-card input:focus, .quote-card select:focus, .quote-card textarea:focus{outline:none;border-color:var(--aqua);box-shadow:0 0 0 3px rgba(9,200,238,.3)}
.qc-file{display:flex;align-items:center;gap:12px;border:1.5px dashed var(--aqua-deep);border-radius:12px;padding:12px 14px;background:var(--ice);font-size:14px;color:var(--navy);cursor:pointer}
.qc-file input{display:none}
.qc-file strong{font-weight:800}
.qc-file span{color:var(--muted);font-size:13px}
.quote-card .btn{width:100%;margin-top:4px}
.qc-micro{font-size:12.5px;color:var(--muted);text-align:center;margin-top:2px}
.qc-micro a{color:var(--copper-deep);font-weight:800}

/* ---------- FAQ ---------- */
.faq-wrap{max-width:840px;margin:40px auto 0}
.faq-item{background:#fff;border-radius:16px;box-shadow:var(--shadow-sm);margin-bottom:14px;overflow:hidden}
.faq-q{
  width:100%;display:flex;justify-content:space-between;align-items:center;gap:16px;
  padding:20px 24px;background:none;border:none;cursor:pointer;text-align:left;
  font-family:var(--font-display);font-size:18px;font-weight:700;color:var(--navy);
}
.faq-q .fq-caret{width:30px;height:30px;border-radius:50%;background:var(--ice);color:var(--aqua-deep);display:flex;align-items:center;justify-content:center;font-size:12px;flex-shrink:0;transition:transform .25s}
.faq-item.open .fq-caret{transform:rotate(180deg);background:var(--aqua);color:var(--navy-deep)}
.faq-a{max-height:0;overflow:hidden;transition:max-height .3s ease}
.faq-a > div{padding:0 24px 22px;color:var(--muted);font-size:15.3px}

/* ---------- service area ---------- */
.area-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:16px;margin-top:40px}
.area-card{background:#fff;border-radius:var(--radius-sm);overflow:hidden;box-shadow:var(--shadow-sm);transition:transform .2s;display:block;color:var(--ink)}
.area-card:hover{transform:translateY(-5px);box-shadow:var(--shadow-md)}
.area-card img{height:150px;width:100%;object-fit:cover}
.area-card .a-body{padding:14px 16px 16px}
.area-card strong{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-family:var(--font-display);font-size:18px;color:var(--navy)}
.area-card span{font-size:13px;color:var(--muted);display:block;line-height:1.45}
.area-card.is-home strong::after{content:"HOME BASE";font-size:10px;letter-spacing:.1em;background:var(--copper);color:var(--navy-deep);border-radius:999px;padding:3px 8px;font-family:var(--font-body);white-space:nowrap;line-height:1.4}
.area-more{margin-top:26px;display:flex;gap:10px;flex-wrap:wrap;align-items:center;font-size:14.5px;color:var(--muted)}
.area-pill{background:#fff;border-radius:999px;padding:8px 16px;font-weight:700;font-size:13.5px;color:var(--navy);box-shadow:var(--shadow-sm)}

/* ---------- inner page hero ---------- */
.page-hero{position:relative;background:var(--navy);color:#fff;overflow:hidden}
.page-hero .hero-bg{background-position:60% 40%}
.page-hero .container{position:relative;z-index:2;display:grid;grid-template-columns:1.2fr .8fr;gap:clamp(28px,5vw,64px);align-items:center;padding-block:clamp(48px,6vw,76px) clamp(64px,8vw,100px)}
.page-hero h1{font-family:var(--font-body);font-size:13px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;color:var(--aqua);margin-bottom:14px;line-height:1.5}
.page-hero .hero-h2{font-size:clamp(36px,5vw,62px)}
.crumbs{display:flex;gap:8px;font-size:12.5px;color:#9FC6D6;margin-bottom:18px;flex-wrap:wrap}
.crumbs a{color:#C9E4EE;font-weight:600}
.crumbs span::before{content:"/";margin-right:8px;opacity:.5}

/* ---------- feature grid (what's included) ---------- */
.feat-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:40px}
.feat{background:#fff;border-radius:var(--radius);padding:24px;box-shadow:var(--shadow-sm);display:flex;gap:14px;align-items:flex-start}
.feat .f-ic{width:46px;height:46px;border-radius:14px;background:var(--ice);display:flex;align-items:center;justify-content:center;flex-shrink:0}
.feat h3{font-size:18px;margin-bottom:5px}
.feat p{font-size:14.4px;color:var(--muted)}

/* ---------- values / about ---------- */
.val-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;margin-top:40px}
.val{background:#fff;border-radius:var(--radius);padding:26px 22px;box-shadow:var(--shadow-sm);border-bottom:5px solid var(--aqua)}
.val h3{font-size:19px;margin:12px 0 6px}
.val p{font-size:14.4px;color:var(--muted)}

/* ---------- contact cards ---------- */
.contact-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:40px}
.c-card{background:#fff;border-radius:var(--radius);padding:28px;box-shadow:var(--shadow-sm);text-align:center;border-top:5px solid var(--aqua)}
.c-card .c-ic{width:56px;height:56px;border-radius:18px;background:var(--ice);display:flex;align-items:center;justify-content:center;margin:0 auto 14px}
.c-card h3{font-size:20px;margin-bottom:6px}
.c-card p{font-size:14.5px;color:var(--muted);margin-bottom:14px}
.c-card a.big{font-family:var(--font-display);font-size:24px;font-weight:700;color:var(--navy)}

/* ---------- footer ---------- */
.foot-cta{background:var(--navy-2);padding:40px 0}
.foot-cta .container{display:flex;justify-content:space-between;align-items:center;gap:24px}
.foot-cta h3{color:#fff;font-size:clamp(22px,3vw,32px);text-transform:uppercase;font-weight:800}
.foot-cta p{color:#A9CBD9;font-size:15px}
.footer{background:var(--navy);color:#A9C3D2;padding:60px 0 0;position:relative}
.foot-badges-strip{display:flex;justify-content:center;gap:34px;flex-wrap:wrap;padding-bottom:36px;border-bottom:1px solid rgba(255,255,255,.1);margin-bottom:40px}
.foot-badge{display:flex;align-items:center;gap:10px;color:#E3F4FA;font-weight:700;font-size:14px}
.foot-badge svg{flex-shrink:0}
.foot-grid{display:grid;grid-template-columns:1.35fr 1fr 1fr 1.15fr;gap:40px;padding-bottom:44px}
.foot-brand img{width:210px;margin-bottom:16px}
.foot-brand p{font-size:14px;margin-bottom:16px}
.foot-social{display:flex;gap:12px;margin-top:14px}
.foot-social a{width:36px;height:36px;border-radius:50%;background:rgba(255,255,255,.08);display:flex;align-items:center;justify-content:center;color:#E3F4FA}
.foot-social a:hover{background:var(--aqua);color:var(--navy-deep)}
.footer h4{color:#fff;font-size:16px;margin-bottom:16px;letter-spacing:.06em;text-transform:uppercase}
.foot-links a{display:block;padding:6px 0;color:#A9C3D2;font-size:14.5px;transition:color .15s}
.foot-links a:hover{color:var(--aqua)}
.foot-contact li{display:flex;gap:11px;padding:7px 0;font-size:14.5px;align-items:flex-start}
.foot-contact a{color:#fff;font-weight:700}
.foot-contact svg{flex-shrink:0;margin-top:4px}
.foot-areas{border-top:1px solid rgba(255,255,255,.1);padding:26px 0;font-size:14px;line-height:1.8}
.foot-areas strong{color:#fff;font-family:var(--font-display);letter-spacing:.04em;text-transform:uppercase;font-size:13.5px;margin-right:10px}
.foot-areas a{color:#C9E4EE}
.foot-areas a:hover{color:var(--aqua)}
.foot-legal{border-top:1px solid rgba(255,255,255,.1);padding:20px 0;display:flex;justify-content:space-between;gap:16px;font-size:13px;flex-wrap:wrap}
.foot-legal a{color:#7FA0B4}
.foot-ollie{position:absolute;right:clamp(8px,2vw,28px);bottom:104px;width:118px;opacity:.95;filter:drop-shadow(0 10px 20px rgba(0,0,0,.4));display:none}
@media(min-width:1181px){.foot-ollie{display:block}}
.back-top{position:fixed;right:22px;bottom:96px;width:48px;height:48px;border-radius:50%;background:var(--aqua);color:var(--navy-deep);border:none;cursor:pointer;font-size:18px;box-shadow:var(--shadow-md);opacity:0;visibility:hidden;transition:all .25s;z-index:40}
.back-top.show{opacity:1;visibility:visible}
@media(min-width:769px){.back-top{bottom:28px}}

/* ---------- mobile sticky CTA (3-way) ---------- */
.mobile-cta{position:fixed;left:0;right:0;bottom:0;z-index:45;display:none;grid-template-columns:1fr 1.1fr 1fr;box-shadow:0 -6px 20px rgba(2,20,43,.3)}
.mobile-cta a{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;padding:11px 6px calc(11px + env(safe-area-inset-bottom));font-family:var(--font-display);font-weight:700;font-size:12px;letter-spacing:.05em;text-transform:uppercase}
.mobile-cta .mc-text{background:var(--navy-2);color:#fff}
.mobile-cta .mc-call{background:var(--copper);color:var(--navy-deep)}
.mobile-cta .mc-quote{background:var(--navy);color:#fff}

/* ---------- reveal ---------- */
.reveal{opacity:0;transform:translateY(26px);transition:opacity .6s ease, transform .6s ease}
.reveal.in{opacity:1;transform:none}
@media(prefers-reduced-motion:reduce){.reveal{opacity:1;transform:none;transition:none}}

/* ============================================================
   Responsive
   ============================================================ */
@media(max-width:1180px){
  .nav{display:none}
  .hamburger{display:flex}
  .header-cta .btn{display:none}
  .hero .container,.page-hero .container{grid-template-columns:1fr;gap:34px}
  .answer-card{max-width:560px}
  .svc-grid{grid-template-columns:repeat(2,1fr)}
  .sym-grid{grid-template-columns:repeat(2,1fr)}
  .pkg-grid{grid-template-columns:1fr;max-width:640px;margin-inline:auto}
  .season-grid{grid-template-columns:repeat(2,1fr)}
  .process{grid-template-columns:repeat(2,1fr)}
  .feat-grid{grid-template-columns:repeat(2,1fr)}
  .val-grid{grid-template-columns:repeat(2,1fr)}
  .area-grid{grid-template-columns:repeat(3,1fr)}
  .refer .container{grid-template-columns:1fr}
  .foot-grid{grid-template-columns:1fr 1fr}
  .contact-grid{grid-template-columns:1fr;max-width:560px;margin-inline:auto}
}

@media(max-width:768px){
  body{padding-bottom:68px}
  .section{padding:clamp(40px,7vw,60px) 0}
  .utility .util-right{display:none}
  .util-lead{display:none}
  .utility .container{justify-content:center;text-align:center}
  .utility div{white-space:nowrap}
  .utility{font-size:12.5px}
  .header-phone .hp-label{display:none}
  .header-phone a{font-size:17px}
  .header-cta{gap:6px}
  .brand img{width:150px}
  .header .container{gap:10px;padding-block:10px}
  .mobile-cta{display:grid}
  .split{grid-template-columns:1fr}
  .split-media img{height:300px}
  .split-media .ollie-float{width:120px;right:4px;bottom:-16px}
  .hero-ctas .btn{width:100%}
  .hero-proof{gap:9px 14px}
  .hero-proof .hp-item{font-size:13px}
  .foot-cta .container{flex-direction:column;text-align:center}
  .foot-badges-strip{gap:16px 24px}
  .mini-grid{grid-template-columns:1fr 1fr}
  .mini-grid .mini-card:last-child{grid-column:1/-1}
  .qc-row{grid-template-columns:1fr}
  .hero .container{padding-bottom:clamp(56px,10vw,80px)}
  .season-col.is-now{transform:none}

  /* trust bar becomes a horizontal strip, no orphans, no wrap */
  .trustbar .container{overflow-x:auto;justify-content:flex-start;gap:24px;scrollbar-width:none;-webkit-overflow-scrolling:touch}
  .trustbar .container::-webkit-scrollbar{display:none}

  /* services + symptoms + areas become snap strips (odd counts, no orphan rows) */
  .svc-grid,.sym-grid,.area-grid{
    display:flex;overflow-x:auto;gap:16px;margin-inline:calc(var(--gutter) * -1);
    padding-inline:var(--gutter);padding-bottom:12px;scrollbar-width:none;-webkit-overflow-scrolling:touch;
    scroll-snap-type:x mandatory;scroll-padding-inline-start:var(--gutter);
  }
  .svc-grid::-webkit-scrollbar,.sym-grid::-webkit-scrollbar,.area-grid::-webkit-scrollbar{display:none}
  .svc-card,.sym-card{flex:0 0 80%;scroll-snap-align:start}
  .area-card{flex:0 0 62%;scroll-snap-align:start}
  .svc-media .svc-ollie{width:84px;bottom:-22px}
  .svc-body h3{padding-right:70px}
}

@media(max-width:520px){
  .process{grid-template-columns:1fr}
  .season-grid{grid-template-columns:1fr}
  .feat-grid{grid-template-columns:1fr}
  .val-grid{grid-template-columns:1fr}
  .quote-card, .answer-card, .refer-card{padding:22px}
  .btn{padding:17px 22px;font-size:14.5px}
  .foot-grid{grid-template-columns:1fr;gap:30px}
  .hero .hero-h2, .page-hero .hero-h2{font-size:clamp(38px,11vw,46px)}
}